Data Management

  • Handling of all data sources e.g. counter, drive-test data, passive probing, active probing, device-based data
  • Data loading and aggregation
  • Data Handling of Customer Experience Management  (CEM) and Mobile Application Data
  • Definitions of Key Performance Indicators (KPIs)
  • Deep analysis of KPI implementations
  • Definition and Tracking of KPI Targets

Report Management

  • Report Definition and Implementation
  • Customer specific reporting templates
  • Generation of reports for senior management
  • Creation of individual multi-lingual reports
  • Presentation of Benchmarking Information
  • Usage of Business Intelligence tools